Thank you for choosing Hailey Nicole Designzs By Hailey! We are dedicated to providing high quality, and personalized products made to your customizations!
A Return and Refund policy usually consists of:
* No Refunds on Custom orders:
- Due to the customized nature of custom products, all purchases are final. Once an order is placed and work has began, we do not offer refunds, exchanges, and or cancellations.
* Order Accuracy:
- I encourage customers to double-check all customs details before submitting their order! I create your products based on the information that was provided at the time of the purchase.
* Damaged or Defective Items:
- If your items arrive damaged or with a manufactoring defect, please contact us within 48hrs of receiving your order. We may offer a replacement or repair at our discretion. Proof of damage includes photos) will be required.
Contact Us:
If you have any questions about your order or our policy, please feel free to reach out to us at:
- haileynicoledesignz@gmail.com
We appreciate your understanding and support of our small business!